Privacy Policy

Last updated: 2026-08-25

This Privacy Policy explains how Nicks Drain Service & Plumbing LLC (“we,” “us,” or “our”) collects, uses and safeguards information when you visit nicksdrainserviceandplumbing.com (the “Site”) or contact us for service. We are based in El Cajon, California, and serve the greater San Diego area.

Information we collect

Information you provide. When you submit our contact form or email or call us, we collect the details you share — such as your name, phone number, email address, service address, property type, the service you need, and your message.
Usage & device information. Like most websites, we automatically collect limited technical data such as browser type, device type, referring pages and general location (city/region), through analytics tools and our hosting provider.
Cookies. We use cookies for website analytics. Analytics cookies are only set after you accept them via our cookie banner. See “Cookies & consent” below.

How we use your information

To respond to your request, provide quotes and schedule service;
To contact you about your inquiry by your preferred method (call, text or email);
To operate, maintain and improve the Site;
To understand how visitors use the Site (aggregate analytics);
To comply with law and protect our rights.

We do not sell your personal information.

Third-party services

We rely on trusted third parties that process limited data on our behalf:

Web3Forms — processes and delivers our contact-form submissions to us by email. Data you submit passes through Web3Forms to reach us.
Google Analytics (GA4) — provides aggregate website analytics. Loaded with IP anonymization and only after you accept analytics cookies.
Google Maps — embeds a map of our service area. Google may set its own cookies when the map loads.
Cloudflare — hosts and delivers the Site and provides security and performance services.

Each provider handles data under its own privacy policy. We encourage you to review Google’s and Cloudflare’s privacy policies for details.

Cookies & consent

When you first visit, a banner lets you Accept or Decline analytics cookies. If you decline, analytics storage stays disabled (we use Google Consent Mode to enforce this). You can change your choice any time by clearing your browser’s site data for this Site. Strictly necessary functions may use minimal cookies to operate the Site.

Data retention

We keep service inquiries only as long as needed to respond and maintain our business records, then delete or anonymize them. Analytics data is retained according to our analytics provider’s standard retention settings.

Your privacy rights

Depending on where you live, you may have rights to access, correct or delete the personal information we hold about you, and to opt out of certain processing. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete and to not be discriminated against for exercising those rights. To make a request, contact us using the details below and we will respond as required by law.

Children’s privacy

The Site is intended for adults seeking plumbing services and is not directed to children under 13. We do not knowingly collect information from children.

Data security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Changes are effective when posted, and the “Last updated” date above will reflect the revision.

Contact us

Questions about this policy or your information? Contact:

Nicks Drain Service & Plumbing LLC
Phone: (619) 818-6818
Email: [email protected]
1352 Oakdale Avenue, El Cajon, CA 92021